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User Guide

Quick Start

First steps with Paysera POS - from turning on the reader to your first sale

Prepare the Card Reader

First steps with your new Paysera card reader

1

Turn on the reader

Press and hold the power button until the Paysera logo appears on screen. A fully charged reader works for up to 8 hours.

2

Charge the reader

Connect the USB-C cable to the reader and power outlet. Full charge takes about 2 hours. You can use the reader while charging.

3

Connect to Wi-Fi

Go to Settings → Network and select your Wi-Fi network. Enter the password. The reader will automatically connect to the network.

4

Enter the activation code

When connecting for the first time, the system will ask for a four-digit code. You'll find this code in the reader box or receive it by email.

These are the only settings you need to configure on the reader itself. Everything else is managed through your pos.paysera.com account.

Activate Customer Display

How to enable the customer screen that shows the purchase amount

1

Open browser on the reader

Find the browser icon on the reader screen and tap it.

2

Copy the customer display address

In the pos.paysera.com system, in the Register section, you'll find a copy icon next to the customer display link. Click it.

3

Paste the address in the reader

Paste the copied address in the reader's browser and press Enter.

4

Activate the display

Return to the Paysera POS system and click the Activate Customer Display button in the Register section.

The customer display shows the purchase amount in real-time. This helps ensure transparency and speeds up checkout.

Order NFC Tags

How to order product labels with QR codes

Paysera POS allows you to generate QR codes for each product. You can print these codes and attach them to shelves or products. Scanning the QR code automatically adds the product to the cart.

1

Generate QR codes

In the product card, click Generate QR Code. The system will create a unique code for this product.

2

Download labels

You can download labels in PDF format and print them with a regular printer.

3

Attach labels

Attach labels in a visible location - on shelves, products, or price tags.

Start Selling

How to make your first sale

1

Create products

Log in to pos.paysera.com and create at least one product that you will sell.

2

Open the register

In the Register section, select a product and click Add to Cart.

3

Choose payment method

You can accept payment in cash, by card, or combined.

4

Complete the sale

Confirm the payment. The system will automatically save the transaction and send data to the VMI i.EKA system.

5

Issue receipt

You can print a paper receipt or send an electronic receipt to the customer via email or SMS.

Set Window Display

Choose the register view according to your needs

Paysera POS offers three different register window options. Each is adapted for different business types.

Classic

E-shop style view with product images and categories. Suitable for retail.

Touch

Large button interface, convenient for tablets. Ideal for HoReCa business.

Scanner

Optimized for barcode scanner work. Suitable for stores with large product assortment.

To change the register view, go to Settings → Payment Terminal and select the desired option.

Add Employees

How to create employee accounts with different permissions

1

Create a user group

Go to Administration → Users and Groups → User Groups. Create a group (e.g., Sellers, Managers) and set its permissions.

2

Create a user

Go to Administration → Users and Groups → Users. Create a new user and assign them to the appropriate group.

3

Set payment terminal

Each employee must select their default payment terminal in Settings → Payment Terminal.

We recommend creating separate accounts for each employee. This helps track individual sales and ensures accountability.

Frequently Asked Questions

How long does system setup take?

Usually you can set everything up in 15-30 minutes. Reader activation takes a few minutes, and product creation depends on the quantity.

Do I need a constant internet connection?

Yes, Paysera POS requires internet connection for VMI fiscalization. However, the card reader has an integrated SIM card with mobile connectivity, so it works even without Wi-Fi.

Can I use multiple devices?

Yes! You can use multiple readers, tablets, or phones simultaneously. All devices are synchronized in real-time.

Need help?

Contact our support team - we're happy to help!

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