Process a Return
How to create a return document
1
Find the original order
Go to Orders and find the order you want to return. You can search by date, amount, or receipt number.
2
Create a return order
At the bottom of the order page, click the yellow Create Return Order button.
3
Confirm the return
In the return window, review the information and confirm the operation.
4
Choose return method
Select how you'll return the money - cash or to card. Card refund is processed automatically.
5
Print return receipt
The system will automatically generate a return receipt. You can print it or send it by email.